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MDM, MAM and MCM services as business allies

March 30, 2017


Mobility

By now, mobile devices have made their way into the daily operations of most businesses, as their advantages are numerous and proven, mainly in regard to productivity. Nevertheless, there is another aspect to this fact, which pertains to IT departments now called to deal with significant challenges, e.g. managing a great number of different devices that employees bring with them at work. Luckily, there are three solutions that can help you handle these challenges effectively, and these are none other than MDM, MAM and MCM.

MDM (Mobile Device Management)

As it can be easily understood by its name, this service has to do with the comprehensive device management performed by a business IT department. In particular, all devices that are used on-premise are fully configured from the beginning, based on specific corporate specifications and safety policies. The purpose of MDM is to ensure that all such devices will be equally secure with the ones owned by the company. In order to achieve this, the IT department will lock, encrypt and finally control the mobile devices owned by employees. In case there is a problem with security and a device is exposed, the IT department will of course lock this device and its user will not be able to access any personal files. In many cases, this is considered as a very strict but necessary policy that mainly aims at providing safety, by giving IT complete control over user devices.

MAM (Mobile Application Management)

Unlike MDM, a MAM solution restricts IT’s control to specific applications, and not the devices. In this way, mobile devices are protected against potential threats, without employees handing over to IT complete control over their personal data. In particular, the IT department controls emails, calendars, business contacts and other apps deemed necessary, while the owner of the device can use the rest of the applications as desired. Obviously, the same applies to corporate encryption policies, remote control and so on. MAM solutions achieve two goals: businesses ensure their protection against threats without violating the privacy of its employees’ personal data.

MCM (Mobile Content Management)

The third service is about managing business data in a safe way, through authentication, authorization and controlled access. In other words, employees can access business data by using credentials, such as their username, password, IP address and device ID. Typically, MCM solutions use multiple-point authentication methods in order to allow access to critical business data. And this is where this approach is differentiated from MAM, since it requires the use of a specific secure application that provides secure access to the desired data.

Conclusion

Although each service has its benefits, often businesses prefer to use a combination thereof, in order to take advantage of each one’s features and achieve maximum security for the business data that are accessible via employees’ mobile devices. It is equally obvious that these services require proper training of the personnel, so that proper use is ensured. Finally, it is necessary that the applied security policies are strictly followed, since most problems occur due to human error and oversight.





#Mobile    

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