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CMC Electric LTD, one of the most prominent companies operating in the field of retail trading electrical home appliances, has chosen SoftOne Cyprus and its powerful Soft1 Cloud CRM solution to efficiently manage relationships with their network of partners – suppliers and customers.
ZS Fidelity Electronics LTD, a SoftOne certified partner, successfully implemented Soft1 Cloud CRM, enabling CMC Electric to streamline its business processes, speed-up its daily transactions and improve its financials and customer service. The unification of all business operations in a single platform, allows CMC Electric’s people to access critical data quickly, from anywhere and through any device.
The powerful functionality of Soft1 Cloud CRM Series 5, empowers CMC Electric’s executives to leverage data in order to resolve support issues fast and efficiently manage orders, payments, leads and sales opportunities. Furthermore, Soft1’s embedded Business Intelligence tools, enable the management team to make infromed decisions that lead to increased efficiency and profitability.
Incorporating next-generation technology, Soft1 Series 5, frees CMC Electric from updates issues, large up-front investments and time-consuming maintenance tasks, thus setting the pace for a faster, smarter and more cost-effective operational model.
Utilizing advanced web services, Soft1 Series 5 seamlessly connects with CMC Electric’s e-shop, ensuring real-time product information updates and timely stock replenishment, resulting into increased sales and faster execution of daily operations.